Novotel Zurich City West

Efficient front desk, friendly staff, great breakfast, convenient location, good amenities, family-friendly.

Nothing.

The hotel is conveniently located in a 'trending' neighborhood and is just a short tram ride away from the city hub. The tram stop is very close to the hotel, and it takes about 10 minutes to reach the main station, from where you can easily explore all the sightseeing destinations in Zurich by tram number. The rooms are comfortable and equipped with all the necessary facilities. The breakfast spread is nice, and the staff at the restaurant are friendly and helpful.

Some toiletries and other essentials were not refilled properly, and the locker provided in the room was in a bad state.

We were pleasantly surprised by the cleanliness and comfort of our room at Novotel Zurich City West. The shower was fantastic, and our children loved the play area. The hotel's location near the tram and train station was very convenient, and we appreciated the breakfast options available. we would recommend this hotel.

Clean rooms. Good breakfast. Excellent wifi. Nice pool and kindergarden. 2 dining options. Quiet area with easy access to city center. Helpful staff. Neat and tidy rooms. Nice reception staff.

The key location of the hotel in an old industrial quarter with cool places to go out nearby was a major highlight for us. We loved being able to explore the neighborhood and easily access the city center and train station within 10 minutes thanks to the tram stop right in front of the hotel. Another great feature was the friendly and helpful reception staff who made our stay even more enjoyable.

One downside that we experienced was the misinformation regarding parking. The hotel's description stated that free parking was available, but we were disappointed to find out that we had to pay for parking in the nearby Ibis hotel garage.

Great location | Short train ride to main areas | Play area for kids | Helpful and hospitable staff | Quick and easy access to Zurich by tram | Good wifi and clean room | Nice breakfast | Facilities like pool and kindergarden

No complaints

We absolutely loved our stay at this hotel. The cleanliness of the hotel was immaculate and the facilities provided were top-notch. The hotel's proximity to the tram station made it extremely convenient for us to explore the city without any hassle. Additionally, the staff members were always attentive and helpful, providing us with excellent customer service.

Nothing all excellent.

Good breakfast, friendly staff. Tram stop nearby with regular service. Metro station within walking distance with airport connection. Comfortable beds, small indoor pool. Interesting location in artsy area.

The pool was a great feature and perfect for relaxing during my Christmas stay. The room size was good for a family of 3 and I appreciated the spaciousness. The location of the hotel was also a key positive, as it was conveniently located near a tram station, making it easy to get around.

One major downside was that the rugs in the room were stained, which was not a pleasant sight. Lastly, the breakfast offered by the hotel was quite expensive and did not fit within my budget.

I recently stayed at this hotel and I must say, it exceeded my expectations in many ways. the location was fantastic. It was just a short tram ride away from the city center, making it easily accessible to all the major attractions. Additionally, this hotel was situated in a newly developed area, which gave it a modern and vibrant atmosphere.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay. The location, quality of service, and leisure facilities make it an excellent choice for both leisure and business travelers.

The staff was kind and friendly, and the facilities were excellent. The swimming pool was a highlight, especially since we had it all to ourselves due to the reservation system. The breakfast was the best we had during our travels, and the rooms were spacious and comfortable. We also appreciated the easy access to public transportation and the nearby restaurants and parks.

We felt incredibly welcome and had no complaints at all.

The breakfast buffet at Novotel was simply amazing! There was a wide variety of delicious options to choose from, and the staff was courteous and attentive. The room was of great quality and the hotel's location, just 10 minutes away from Zurich HB, was very convenient for our travels. our stay was fantastic and I highly recommend this hotel.

The hotel is perfectly located, not far from the train station, so it's convenient for travelers. Additionally, it is so close to trendy neighborhoods, making it easy to explore the local culture. The tram stop is just a stone's throw away, allowing guests to easily access the city center. The rooms are spacious and come with all the necessary amenities, providing a comfortable stay. The staff are extremely friendly and provide excellent service, ensuring that guests feel welcome throughout their stay.

We had such a lovely stay here! It's in a nice district, away from the hustle and bustle of the city center, in a very peaceful area. We found the tram line just behind this place and it took around 15 minutes to get to the interesting sites in the city. The staff were incredibly helpful and welcoming, always ready to provide us with room service or tour assistance. The room was great, with lots of amenities like tea and coffee facilities and soundproofed walls. The dining restaurant was also a highlight, serving up delicious food and a great atmosphere.